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ACLEDA Bank's Branch Management
Target Participants:
Branch Manager, Supervisor, or someone who works related to Branch Management
Duration:
2 days
Methodology:
Lecture/Demonstration, Handout, Discussion and offering experiences
Facilitators:
Management team of H.R Division and Administration Division of ACLEDA Bank Plc.
Objectives
During this course participants will:
- Understand way a branch is organized
- Understand the functions and tasks of a branch manager
- Understand how to effectively manage the staff of the branch
- Understand how to develop and implement a business plan
- Know how to arrange branch security
- Discuss critical branch management issues with and experience branch manager
Course Contents
- Human Resource Management
- H.R planning
- Job description
- Performance appraisal
- Personnel management (staff information, salary, incentive...)
- Effectiveness of H.R management and leadership
- Administration Management
- Administration letter (letter-in, letter-out, documentation management)
- Office administration (office arrangement, office decoration)
- Administration affair (office establishment, office transformation)
- Assets and expense management
- Branch Management
- Manager functions: planning, organizing, leading, controlling
- Branch administration affair (facilitation work flow in branch, branch management strategy)
- Office management affair (office arrangement, security)
- Branch management experience:
- Qualification of leader
- 3 points that leader must adhere
- 5 points for daily activity of leader
- Motivation
